Privacy policy

Who we are

The site paima.co (“Paima”) is run by SolidGround Land Partners LLC. For any question about your information: hello@paima.co.

What information we collect

• Your email address, so you can sign up, receive the film and come back to it.
• The photos you upload and the texts you write: the occasion, the film’s name, the opening line and the music you chose.
• Order details: the order number, the number of photos, the price and the dates. Your card details go to the payment company, not to us.
• Technical information every website receives, like your IP address and browser type, so the site works and is protected from abuse.
• Information about how you use the site, if you accept statistics and advertising cookies (see below).

What we do with the photos

• The photos are used to make your film, and for nothing else.
• An AI model looks at each photo and writes how it will move, and another model makes a short video clip from it. A third model makes the music.
• We won’t use the photos or the film in advertising, or show them to others, without your explicit written permission.
• The film opens only for someone who has its link. Anyone you send the link to can watch the film and pass it on.

Who processes information for us

To run the service we rely on service providers, and each one gets only what it needs:

• An AI provider, which makes the motion and the music from the photos.
• Storage and server providers, where the photos, films and orders are kept, and where the film is edited.
• An email provider, for the sign-in code and the message that the film is ready.
• The payment company, for payment.
• Statistics and advertising tools, only if you accepted cookies (see below).

The providers commit to protecting the information and using it only to provide their service to us. Some of them operate in the United States and Europe, so information may be transferred and kept outside Israel. You can ask us for the full list of providers.

How long information is kept

• An order that never became a film is deleted, with its photos, after two days.
• A finished film is kept with its photos so you can come back to it, download it and send it again, until you ask us to delete it.
• Details of a paid order are kept for as long as the law requires transaction records to be kept.

Cookies

The site keeps a few details in your browser so it works, for example that you’re signed in. Statistics cookies (Google Analytics, Microsoft Clarity, Mixpanel) and advertising cookies (Google Ads, Meta) load by default, and you can turn them off at any time with “No thanks” in the cookie notice or “Cookie settings” at the bottom of the page. In Clarity, all photos and the texts you type are hidden. The photos themselves are never sent to any statistics or advertising tool. When you pay, Meta receives your email encrypted, for ad measurement only. Anyone who chooses a film in memory of a loved one gets no advertising code at all, and no advertising code ever loads on the film page.

Photos of other people

When you upload a photo, you confirm that you’re allowed to use it and that the people in it, or the parents of children in it, don’t object to the film. If someone asks us to remove a photo of them, we’ll review the request and remove it when it’s justified.

Your rights

Under the Israeli Privacy Protection Law, you can ask to see your information, correct it or delete it. Write to us from the email you signed up with, and we’ll handle the request within 30 days. We won’t send you marketing email without your consent, and every such email will have an unsubscribe link.

Security

The site is encrypted (HTTPS), files are kept on a server with restricted access, and film links are long and random so they can’t be guessed.

Changes

If we change this policy, we’ll update the date at the top of the page. We’ll also announce a significant change by email.